Managing a successful community requires a steady stream of
new and unique content, a critical mass of engaged members, and a coordinated
staff to maintain the quality of the community and to drive outreach efforts to
attract new audiences.
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| Community Manager |
The Ideahaus
Professional Community
Nov. 2012 to Present
The Ideahaus Professional Community is the educational arm
of a creative communications agency with studios in Pittsburgh and San Diego.
Members can view content for free or register for two different paid membership
levels to download tools, premium content, and to talk directly with the Ideahaus
Communications Director about challenges they face. As the Community Manager, I
designed the editorial calendar and set the marketing schedule which included
email marketing, blogger outreach, social media development, and partnerships
with small business organizations. I delegated tasks to two employees and
tracked their progress.
Click here to visit the Community.
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| Editor-in-Chief |
July 2007 to April 2010
Lockflow.com is a mixed martial arts news and technique site
with a well-developed community that receives over 1 million hits a month. As
Editor-in-Chief, I produced content like monthly newsletters and weekly
podcasts while directing a team of six writers, editing articles for
submission. To grow the community, I launched and managed a campaign to
increase website traffic using social media, podcasts, and targeted content. Average
traffic grew by 15% while I managed a team of six writers.
Click to visit the current Lockflow.com.
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